Mystery shopping, surveys, market research, customer experience management
Keywords: CX, mystery shopping, surveys, customer experience, audits, compliance, voice of customer
Interview Q&A
How long have you been in business?
Since 1994.
What is your primary product or service?
Helping companies create a competitive advantage in sales and service quality, by evaluating the customer experience using cost-effective mystery shopping programs, customer surveys, and employee surveys.
Contact Person to Person Quality:
