RightStar Systems is a leading provider of ITIL-based service management solutions for upper-middle market firms and government agencies. As an Elite BMC Software Solution Partner, RightStar provides consulting, design, and implementation services for BMC Service Desk Express and BMC Remedy ITSM products. Additionally, RightStar has developed its own add-on modules, MagicWand and MagicMobile, to enhance the functionality of BMC Service Desk Express. RightStar also conducts onsite ITIL assessments and provides strategic recommendations for delivering services to the business more efficiently.