24 Hr. Emergency Plumbing Service and Repair, Sewer/Drain Cleaning,
Keywords: Faucets, Toilets, Hot Water Heaters, Sump Pumps, Sewer/Drain Cleaning, Sewer/Water Line Replacement
Interview Q&A
How long have you been in business?
over 30 years!
What is your primary product or service?
We specialize in service/repair mostly. Sewer and drain cleaning. Sewer/Water line replacements. Hot water heaters, sump pumps, fixture installations, etc.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I started in the plumbing industry as a young man and was trained by my brother Reid. After 10 years in the field, I decided to take the plunge into owning my own business on the premise that our customers would receive honest, friendly, affordable service.
How do you differentiate yourself from other businesses in your category and area?
Small business family owned and operated. 24 hour emergency service. A staff member answering calls, you will never get an answering service. Well trained, well groomed plumbing technicians.
How many locations do you have and do you have plans to expand?
Just one location right here in Falls Church, Va.
Provide detailed directions to your location
We are located on the corner of West Broad St. and West St. in the rear of the shopping plaza.
What type of payments do you accept?
Cash, Check, Visa and Master Card
Which areas do you service?
All of Northern Va.
Who owns your company or runs daily operations?
William "Dr. Bill" Bennett, Owner
Tracy Bennett, Office Manager
What are your hours of operation?
Mon-Fri: 7:30-5:00 and after 5:00 emergency service
Sat-Sun: All day emergency service
What is the best compliment anyone can give you?
That we have made them feel confident in hiring an honest, reliable service contractor, that they will continue to use and recommend to others.