For either Small Business or home computing needs we are the affordable alternative to the national chain stores like Best Buy's Geek Squad or Circuit City's Firedog. Whether your needs are for your business, website or home computer our aim is to provide you with quality support and solutions at a competitive price.
Working primarily as an out of hours support service we are able to meet you for evening or weekend appointments to suit your schedule. At your convenience we offer a drop off/pick up service and can work on your computer problems on-site or off-site depending on your preference.
We work hard to resolve your issues and our aim is to provide you with a professional, courteous and competitive costing service. We can provide local references for various types of work performed in the area for both home and Small Business service.
Keywords: small business, websites, computer repair, computer support, 22033, 22030, crashed, web, internet, service, computer
Interview Q&A
How long have you been in business?
We have over 20 years in the IT Support business.
What is your primary product or service?
Computer support and repair for home users and small businesses. Providing help and consultancy for small businesses wanting to integrate online services into their operations. For example building websites, integrating online stores, email to PDA/Smartphones, building a stable IT environment on a small business budget.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
20 Years of IT experience working internationally for large corporates and also smaller businesses. A natural problem solving mentality and persistence to get problems resolved.
How do you differentiate yourself from other businesses in your category and area?
The focus on working within the community and with local businesses. Supporting the local area and business owners and to provide value to improve our community.
What type of payments do you accept?
Credit cards, cash and Paypal are accepted.
Which areas do you service?
General Fairfax, Chantilly, Centreville, Burke area. Will travel if needed but longer distances may entail travel time.
Who owns your company or runs daily operations?
Self employed, Hobby Business.
What are your hours of operation?
Flexible to meet client needs but predominately out of business hours. Most support/repair jobs are turned around next day.